In the technology world, a year is a lifetime, and software that seemed innovative in 2019 may very well be obsolete today. This rapid-fire evolution makes it difficult for business leaders and technology teams to plan for the future. After all, what’s the point of adopting a new platform, training teams on how to use it, and making it an integral part of your senior living community only to shelve it 18 months later? This is where the ability to integrate technology platforms can not only significantly cut costs, but also ensure business continuity.
One of the common terms that technologists often use is “rip and replace.” In simple terms, this means completely dismantling existing infrastructure to replace it with completely different systems. That is a major step that organizations don’t take lightly because it can take years to accomplish, cost millions of dollars, and potentially disrupt operations. That’s why savvy organizations look at ways to keep their existing stacks in place and modernize them with new apps and tools. This integration with existing technology, and the ability to configure your existing software to work for your organization, is critical to long-term success.
Even though many experts preach the gospel of new-equals-better, the reality is that organizations around the world run on the original systems on which they were built. Virtually every bank in the world uses a mainframe computer system, with technology that dates to the 1960s. Mind you, they’re not actually stuck in the sixties: the people programming these machines are using modern software languages. So even though the central architecture hasn’t changed, everything else around it has. Even the machines themselves have stayed ahead of the curve: IBM’s Z15 mainframe (which was released only a few years ago) can process six billion transactions a day.
Flexibility, Integration, and Configuration
It's hard to overstate the benefit that this approach has to organizations. One of the most obvious is cost. Buying a software system only to discard it a few years later isn’t an effective use of resources. Companies can actually get years, or even decades, of value out of their technology IF they can find a way to keep the user experience current. And beyond purchase and maintenance costs, the ability to augment, rather than replace, existing systems dramatically reduces the amount of effort and time that IT teams need to dedicate to complex switchovers.
Integration also eliminates the need to lose precious staff hours getting teams up to speed. Forcing people to learn completely modern technologies every few years is a recipe for disaster, but integrating systems gradually eliminates the chaos and confusion that can permeate organizations during rip-and-replace projects.
Not only do modern technologies need to be able to integrate with your existing tools, but they also need to work seamlessly with third-party platforms. If there isn’t a perfect real-time connection between systems from multiple vendors, the entire technology operation can grind to a halt. Any new system that comes in the door needs to be carefully analyzed to make sure that there won’t be any integration issues.
Another factor that is often overlooked is configuration. Not only do modern technologies need to work seamlessly with existing software, but they need to be customizable to meet the needs of your organization and its processes. This is where most property management software systems can fall flat in the senior living industry because the needs are so different. Basic things like inventory management might be the same, but generic proptech solutions can’t even begin to handle complicated issues such as medication management, incident reporting, HIPAA compliance, and communication with residents’ families. Your software should have the flexibility to drive consistency in your business processes. No matter what solution you choose, it needs to be able to deliver information that helps you manage the specific needs of your senior living community. Generic just isn’t good enough.
The Glennis Difference
Glennis Solutions is friendly to your business. We don’t require companies to rip-and-replace anything because our software seamlessly integrates with software you may already be using. It works for you, and your company doesn’t have to change its approaches to derive maximum value from your investment.
Glennis is also flexible and configurable to your business processes. From lead follow-up to management approvals to how incidents are reported, you can configure our solutions to your business needs. As your business grows and changes, Glennis also provides the scalability to meet your needs in the future.
The difference is Glennis Solutions was created specifically for senior living by veterans of the industry who have decades of experience building and implementing solutions to meet the specific needs of senior living communities. In fact, our teams have worked in senior living communities for decades and built the entire Glennis portfolio based on their own experiences creating efficient operations and excellent resident experiences for leading providers.
We understand the needs of senior operators, as well as the demands of staff who provide care for seniors. We work closely with our customers to anticipate their needs as the industry advances and new challenges are presented.
To learn more about how Glennis Solutions can help your senior living community enhance its existing technology investments to achieve an even higher level of performance, schedule a demo today.