Better Together: The Value of a Single Platform for Senior Living Providers

The reliance on technology to manage senior living communities, provide care to residents, and communicate with families is becoming more pronounced every year as the industry faces new challenges and operators plan for future growth.

A growing senior population, rising costs, labor shortages, and staff turnover have put pressure on operators to do more with less. As such, providers have begun to rely more heavily on technology to drive efficiency, operational performance, and lower costs.

While various software solutions are required to manage different departments and functions, it’s critical that these systems are designed for senior living processes and work together to achieve maximum efficiency and ROI.

In this blog series we will be exploring the important benefits of senior living software integration and how it can benefit not only the various departments within an organization, but positively impact the overall performance of a community and the overall portfolio. 

Before we take a deeper dive into how integration can benefit key organizational areas, here are a  few overarching benefits that software integration provides.

Increased Productivity and Efficiency - A major benefit of software integration is eliminating duplication of efforts, such as entering the same information into multiple systems. Additionally, by enabling your software to share data, you improve communication and collaboration among your staff because everyone is working from the most up-to-date information, without having to search for it in stacks of paper or make phone calls.

Reduced Costs - As you improve staff productivity through a fully integrated software system, you will also reduce costs by gains in efficiency and the ability to do more with less. Improved work processes, access to information and better communication make for a better work experience and lessen staff burnout and turnover. 

Improved Resident Care - The resident experience requires timely communication and collaboration to ensure proper care and safety of each resident. Software enables a real-time 360° view of each resident that facilitates a holistic approach to the resident experience. A fully integrated system of software solutions that share data provides your staff with the most complete view of a resident’s needs, preferences and engagement helping them to provide an individualized approach to their care.

Improved Visibility and Data Accuracy - Perhaps the most important aspect of software integration is the vastly improved visibility into the full range of data within your system, as well as improved accuracy of that data. With one central data repository, you can spot trends, track performance, identify issues sooner, improve oversight and make decisions based on a complete picture – all without having to run and compare reports from different systems.

As we move through this blog series, we will look at how software integration enhances your ability to manage operations and resident care, including:

1. Marketing and sales

2. Financial management

3. Pharmacy services and medication management

4. Staffing and workforce management

5. Resident care and engagement

6. Business performance

To learn more about how Glennis Solutions can help your senior living community achieve an even higher level of performance, schedule a demo today.