Achieve Quality and Compliance

Inspect, track, report and manage compliance against your policies, procedures and brand standards.

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Customizable Surveys

Color-coded, time-based workflows guide caregivers in administering medications, treatments and care tasks. Icons offer at-a-glance status of tasks to be completed, and alerts notify caregivers when any of those are missed. Controlled substances are safeguarded by requiring accurate counts by specific shift and staff.

Interpretive Guidelines

Each question can include a guide to assist the reviewer, such as examples of specific items to check, reminders of company policies, and state regulations. Our mobile app can capture photos in the field on a question-by-question basis. Users can be prompted to add comments to specific questions during the review to provide more context and details.

Automated Plans to Correct

Once the survey is conducted, a plan to correct is automatically generated for each item that does not pass review. Task management functionality allows for failed items to be assigned to a particular department or individual to address, along with a required completion date. When the corrective action is marked complete, an automatic notification is sent to the supervisor, closing the loop.

Cost Savings

Document compliance reviews and corrective action measures for easy sharing with insurance providers. Avoid corrective action fines by maintaining compliance with regulatory requirements.

Reduce Turnover

Use positive survey results and trends to incentivize and reward your staff. Communities that maintain standards of excellence achieve higher staff and resident satisfaction.

Stay Compliant

Disparate properties and paper processes make compliance challenging. Electronic surveys and dashboards provide insight and trends to keep everyone on the same page.